All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

We offer €3,99 flat rate shipping to the Netherlands and free shipment for orders above €50,-.

Your orders are usually delivered within 1-2 working days. If your order takes longer to arrive than 4 working days, please contact us.

Local delivery

Free local delivery is available for orders over €25,- within 4km of Me Time. For orders under €25, we charge €2,49 for local delivery.

Local delivery orders are usually made to ship out within 24hours. If you need the order asap or have specific delivery instructions please write it down in your order comment section.

Local deliveries are made from 17:00-22:00. We will contact you via call or whatsapp with the phone number you provided at checkout to schedule your delivery. We will either contact you with in store number 050-785 4600 or the 06-number connected to our delivery drivers.

Europe shipping rates and estimates

Netherlands	€ 3,99     - Orders above €50,- FREE	1 - 2 working days
Belgium	€ 8,99	1 - 3 working days
Germany	€ 9,99	1 - 3 working days
Austria	€ 11,49	3 - 4 working days
Bulgaria	€ 18,99	5 - 6 working days
Croatia	€ 14,49	4 - 5 working days
Czech Republic	€ 12,49	2 - 3 working days
Denmark	€ 21,99	3 - 4 working days
Estonia	€ 23,49	4 - 5 working days
Finland	€ 24,49	5 - 6 working days
France	€ 11,49	3 - 4 working days
Greece	€ 19,99	6 - 7 working days
Hungary	€ 14,49	4 - 5 working days
Ireland	€ 16,99	4 - 5 working days
Italy	€ 14,49	4 - 5 working days
Latvia	€ 23,49	4 - 5 working days
Lithuania	€ 23,49	4 - 5 working days
Luxembourg	€ 10,99	2 - 3 working days
Poland	€ 11,99	2 - 3 working days
Portugal	€ 18,49	4 - 5 working days
Romania	€ 17,99	4 - 5 working days
Slovakia	€ 14,49	4 - 5 working days
Slovenia	€ 14,49	4 - 5 working days
Spain	€ 17,49	4 - 5 working days
Sweden	€ 22,49	4 - 5 working days
United Kingdom	€ 14,49	5 - 6 working days

In-store pickup

You can skip the shipping fees with free local pickup at Herestraat 84. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2hours. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are the same as our opening hours, from Monday to Sunday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at info@metimestore.nl with your name and order number, and we will look into it for you.

Not home / package returned

When the courier is unable to deliver the package and is unable to reschedule delivery they will most likely, but not always, deliver it to a pickup point. It is then the customers responsibility to pick it up on time, usually within 7days, before the package will be returned to sender. The courier will usually attempt a maximum of 2 deliveries before the package is sent back.

Reasons why the courier might return your package is:

• Packages returned after multiple unsuccessful delivery attempts
• Packages returned because it was refused by the receiver
• Packages returned because it was not picked up on time at the pick-up point
• Packages returned because it was missing a house number or the address was incorrect

Once the package is returned to sender, it can be offered for re-delivery. The re-delivery fee is €5,99 within the Netherlands. In case the customer doesn't want to pay the re-delivery fee, the order can be canceled. Please note that the if you've paid for shipping, the shipping cost is non refundable. In the case of cancellation, we will refund the order amount minus the return cost of €5,99.